The health information management department is here to assist you in obtaining your health-related information. In order to protect your privacy, Marlette Regional Hospital will only release medical records to the person receiving treatment or their legal representative in accordance with federal laws.
Marlette Regional Hospital offers patients convenient and secure websites to view personal health information.
For hospital services such as laboratory testing, diagnostic imaging, emergency visits, etc., please use the My Record of Health Portal by clicking below.
If you are a patient at one of our five family health care offices including: Family HealthCare of Brown City, Kingston Family HealthCare, Marlette Family HealthCare, Mayville Family HealthCare, and North Branch Family HealthCare, please use the HealthCare Support Portal by clicking below.
If you have not signed up for either one of these portals, you will be offered an opportunity to sign up at your next visit to the MRH emergency room, during your in-patient admission, or visit at our family health care offices. You can also sign up in the MRH health information management department.
Please bring the following items with you when you make your request to our health information management department:
If you are sending someone to pick up your records on your behalf, you must provide the person’s name on the Authorization for Release of Information form. The designated individual will need to bring their photo ID with them.
Please allow 5 business days for your health records to be released.
Office Location: Across from the Marlette Regional Hospital Administration Office (use Seton entrance).
Office Hours: Monday through Friday, 7 a.m. – 4:30 p.m.
Phone: 989-635-4214
Fax: 989-635-4234
If you are unable to come to the department, please visit patient administrative services located at the front lobby of the hospital. They will contact health information management to meet you in the front lobby.
It is the mission of Marlette Regional Hospital to continuously improve the quality of health in the communities we serve.
The vision of Marlette Regional Hospital is to build lifelong relationships that promote healthier, more productive lives and lifestyles.
We are updating our Visitor Restrictions to the following:
o Emergency Department –
▪ One designated visitor that must remain in the ED the whole time, once the visitor leaves, they will not be permitted to return until the patient is discharged.
▪ Pediatric patients under the age of 17, two healthy parents that must remain at the bedside.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
▪ Patients presenting with COVID symptoms-No visitors until the COVID test comes back negative. If it comes back positive the patient will continue to have no visitors.
o Surgical Services – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Inpatient, Observation, Swing Bed Patients –
▪ Two visitors per patient at a time that must stay in the patients room the whole time.
▪ Visitors ages 13 – 17 must be accompanied by an adult.
▪ Patients admitted that are COVID positive, No visitors in the COVID rooms.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
o Long-Term Care (LTC) – please contact the LTC at 989-635-4400o Hospice – Visitation shall be accommodated, please check in at the Hospice Residence Nurses Station.
o Outpatient Testing – only the patient, unless the patient is under the age of 17, then a parent may accompany
▪ Unless extenuating circumstances require a visitor to be present
o Outpatient Procedure with Sedation – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Physician Office Appointments – one visitor accompanying the patient
• ALL allowed visitors must pass health screening prior to visit and are required to wear a mask at all times for the duration of their visit. Visitors that fail to follow this requirement will be asked to leave.
• Visitor accommodations shall be flexible in all care settings for patients with physical or mental disabilities of any kind, including patients who are deaf, hard of hearing and / or blind.
• If more visitors present than are allowed to visit, the excess visitors will be asked to remain in their vehicle.
• All visitors will be required to socially distance themselves from the patient, other visitors and all staff.
We will continue to closely monitor COVID-19 activity in our area along with the surrounding communities and updating patient visitation accordingly and / or as allowed by state and federal regulations.
UPDATED HOSPITAL VISITATION
6.13.2022 @ 12:00 pm
2770 Main Street | Marlette, MI 48453 | 989-635-4000 | marletteregionalhospital.org
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