Home » Financial Assistance Policy
Marlette Regional Hospital is committed to providing health care services to patients who are unable to pay for such care. You may be eligible for financial assistance if you are not insured, underinsured, or do not qualify for governmental assistance such as Medicare or Medicaid.
The following content provides a summary of Marlette Regional Hospital’s Financial Assistance Policy (FAP). To download a copy of the FAP Plain Language Summary, click here.
Eligibility for financial assistance is based on multiple factors including insurance coverage and other sources of payment and income. Federal Poverty Level guidelines are used to determine potential financial assistance offered.
Financial assistance is offered to patients who are uninsured, underinsured, as well as those experiencing temporary financial hardship. Partial or full financial assistance may be granted based on a patient’s ability to pay the billed charges.
Patients must comply with the application process, as well as complete the application process for all available sources of assistance, including Medicare or Medicaid assistance.
Financial assistance is generally determined by the completion of a short application, providing family income supporting documents, and applying for and receiving a determination for Medicaid coverage. If you have sufficient insurance coverage or assets available to pay for your care, you may not be eligible for financial assistance. Please refer to the full policy for a complete explanation and details by clicking here.
Some hospital services and health care providers are excluded from coverage by the Financial Assistance Policy. Click here to view the list of eligible services. Click here to view the healthcare providers that participate in discounting through the Financial Assistance Policy. These lists are updated on a quarterly basis.
The Financial Assistance policy, application form, and the plain language summary can be offered in English and Spanish. For information about Marlette Regional Hospital Financial Assistance Policy and translation services, please call for a representative at 989-635-4232.
The process involves filling out the financial assistance application (click here) and submitting it along with the supporting documents to the patient accounting office for processing. You may also apply in person by visiting the information desk in the front/main lobby of the hospital.
Financial assistance applications are to be submitted to the following office:
Attn: Patient Accounting Office
Marlette Regional Hospital
2770 Main Street, P.O. Box 307
Marlette, MI 48453-0307
A patient determined to be eligible for financial assistance may not be charged more than amounts generally billed for emergency or other medically necessary care to patients who have insurance for such care. View the supporting AGB document by clicking here.
Patients also have the ability to pay a bill over time by making arrangements with a Patient Accounts Representative. Monthly payment amounts are determined by the outstanding account balance. Click here to view the account balance terms.
Questions?
Contact the Patient Accounting Department
Phone: 989-635-4042
It is the mission of Marlette Regional Hospital to continuously improve the quality of health in the communities we serve.
The vision of Marlette Regional Hospital is to build lifelong relationships that promote healthier, more productive lives and lifestyles.
We are updating our Visitor Restrictions to the following:
o Emergency Department –
▪ One designated visitor that must remain in the ED the whole time, once the visitor leaves, they will not be permitted to return until the patient is discharged.
▪ Pediatric patients under the age of 17, two healthy parents that must remain at the bedside.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
▪ Patients presenting with COVID symptoms-No visitors until the COVID test comes back negative. If it comes back positive the patient will continue to have no visitors.
o Surgical Services – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Inpatient, Observation, Swing Bed Patients –
▪ Two visitors per patient at a time that must stay in the patients room the whole time.
▪ Visitors ages 13 – 17 must be accompanied by an adult.
▪ Patients admitted that are COVID positive, No visitors in the COVID rooms.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
o Long-Term Care (LTC) – please contact the LTC at 989-635-4400o Hospice – Visitation shall be accommodated, please check in at the Hospice Residence Nurses Station.
o Outpatient Testing – only the patient, unless the patient is under the age of 17, then a parent may accompany
▪ Unless extenuating circumstances require a visitor to be present
o Outpatient Procedure with Sedation – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Physician Office Appointments – one visitor accompanying the patient
• ALL allowed visitors must pass health screening prior to visit and are required to wear a mask at all times for the duration of their visit. Visitors that fail to follow this requirement will be asked to leave.
• Visitor accommodations shall be flexible in all care settings for patients with physical or mental disabilities of any kind, including patients who are deaf, hard of hearing and / or blind.
• If more visitors present than are allowed to visit, the excess visitors will be asked to remain in their vehicle.
• All visitors will be required to socially distance themselves from the patient, other visitors and all staff.
We will continue to closely monitor COVID-19 activity in our area along with the surrounding communities and updating patient visitation accordingly and / or as allowed by state and federal regulations.
UPDATED HOSPITAL VISITATION
6.13.2022 @ 12:00 pm
2770 Main Street | Marlette, MI 48453 | 989-635-4000 | marletteregionalhospital.org
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