Home » Billing Questions
For more information, please call 989-635-4232.
You can pay your bill by mail, at the front desk of the hospital, online by clicking the red “$ Pay Your Bill Online” button at the top of this webpage, or over the phone by calling 989-635-4042. Please write your account number on your check or include the tear-off stub that is attached to your bill.
Yes, the number of payments and payment amount is based on your account balance. Please contact us to make arrangements.
No.
No, our current computer system does not have that capability. We apologize if this causes an inconvenience.
No, one check can be sent for all accounts. However, we please ask that you write your account numbers on the check.
Please contact your insurance company directly to make sure we are a participating provider. This can be done by phone or by visiting their website.
Please contact your insurance company directly to make sure the test is a covered benefit. This would be best accomplished by contacting them directly by phone.
Not necessarily. It depends on your level of care and physician order. You may spend the night here, but not be considered an inpatient.
You can still come to MRH or one of our family health care offices for your blood work. However, you must notify the staff member during the check-in/registration process as well as the technician that draws your blood to ensure that your testing is not processed here. We can send it out for processing to another facility.
Any imaging procedures that are performed at Marlette Regional Hospital are read by radiologists from Straight Imaging PC. Therefore, you will be billed separately for the procedure by Marlette Regional Hospital and the reading fee by Straight Imaging.
If you have additional billing questions, please use the following directory for our billing department:
Main Billing Department: 989-635-4042
Blue Cross/Blue Shield Billing: 989-635-4232
Commercial/Workers’ Comp/Auto Billing: 989-635-4211
Financial Assistance: 989-635-4232
Hospice Billing: 989-635-4206
Inpatient Billing: 989-635-4210
Long-Term Care Resident Billing: 989-635-4406
Medicare/Medicaid Billing: 989-635-4208
Central Billing Office: 989-635-1858
It is the mission of Marlette Regional Hospital to continuously improve the quality of health in the communities we serve.
The vision of Marlette Regional Hospital is to build lifelong relationships that promote healthier, more productive lives and lifestyles.
We are updating our Visitor Restrictions to the following:
o Emergency Department –
▪ One designated visitor that must remain in the ED the whole time, once the visitor leaves, they will not be permitted to return until the patient is discharged.
▪ Pediatric patients under the age of 17, two healthy parents that must remain at the bedside.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
▪ Patients presenting with COVID symptoms-No visitors until the COVID test comes back negative. If it comes back positive the patient will continue to have no visitors.
o Surgical Services – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Inpatient, Observation, Swing Bed Patients –
▪ Two visitors per patient at a time that must stay in the patients room the whole time.
▪ Visitors ages 13 – 17 must be accompanied by an adult.
▪ Patients admitted that are COVID positive, No visitors in the COVID rooms.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
o Long-Term Care (LTC) – please contact the LTC at 989-635-4400o Hospice – Visitation shall be accommodated, please check in at the Hospice Residence Nurses Station.
o Outpatient Testing – only the patient, unless the patient is under the age of 17, then a parent may accompany
▪ Unless extenuating circumstances require a visitor to be present
o Outpatient Procedure with Sedation – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Physician Office Appointments – one visitor accompanying the patient
• ALL allowed visitors must pass health screening prior to visit and are required to wear a mask at all times for the duration of their visit. Visitors that fail to follow this requirement will be asked to leave.
• Visitor accommodations shall be flexible in all care settings for patients with physical or mental disabilities of any kind, including patients who are deaf, hard of hearing and / or blind.
• If more visitors present than are allowed to visit, the excess visitors will be asked to remain in their vehicle.
• All visitors will be required to socially distance themselves from the patient, other visitors and all staff.
We will continue to closely monitor COVID-19 activity in our area along with the surrounding communities and updating patient visitation accordingly and / or as allowed by state and federal regulations.
UPDATED HOSPITAL VISITATION
6.13.2022 @ 12:00 pm
2770 Main Street | Marlette, MI 48453 | 989-635-4000 | marletteregionalhospital.org
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