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McKenzie Health System and Marlette Regional Hospital Receive 2017 Governor’s Award of Excellence

Marlette and Sandusky, Mich. May 22, 2017– MPRO’s 2017 Governor’s Award of Excellence was recently received by McKenzie Health System and Marlette Regional Hospital, affiliates of United Healthcare Partners.

This year, more than 100 Michigan hospitals, physician practices, nursing homes, inpatient psychiatric facilities, ambulatory surgery centers, home health agencies and community-based organizations were honored with the Governor’s Award of Excellence. This award recognizes participants for their dedication and success in improving healthcare quality and patient safety in Michigan. To be eligible for the award, participants must have achieved, maintained and continually improved in specific and rigorous milestones related to the award they received.
“We are fortunate to be able to partner with Marlette Regional Hospital, McKenzie Health System, and all the other dedicated organizations across the state of Michigan,” said MPRO President and CEO Leland Babitch, MD, MBA. “To be able to recognize these outstanding accomplishments with the Governor’s office highlights the importance of improving healthcare quality in our state.”

The Governor’s Award of Excellence was first developed in 2003. The current award is based upon work from 2015-2016 in the following areas:
• Improving coordination of care
• Improving heart health
• Increasing adult immunizations
• Lowering the risk of infection in hospitals
• Effective reporting and measurement
• Improving care in nursing homes
• Increasing identification of behavioral health conditions
• Improving diabetes management

Marlette Regional Hospital and McKenzie Health System received the Governor’s Award of Excellence for Effective Reporting and Measurement. More specifically, McKenzie was recognized for improving the time from door to evaluation by a medical provider in the emergency department and improving the time to treat patients who have visited the hospital with long bone pain, or pain in the legs or arms. Marlette was recognized for improving compliance with the prevention of deep vein thrombosis and improving the transfer communication between Marlette’s emergency department and the receiving hospitals.
Award recipients were honored May 10, 2017 at Eagle Eye Golf Course in Bath Township, MI. For more information about the Governor’s Award of Excellence, including a list of winners, visit http://www.mpro.org/gae2017.

About MPRO
MPRO is a nonprofit organization and national leader in healthcare quality improvement and medical review. Our goal is simple – we are helping healthcare get better. MPRO provides medical consulting and review, as well as data analysis to federal agencies, state Medicaid and public health organizations, healthcare facilities, private health plans and other third party payers. For more information about MPRO, visit www.mpro.org. In addition, MPRO represents Michigan in Lake Superior Quality Innovation Network (QIN), which also serves Minnesota and Wisconsin under the Centers for Medicare & Medicaid Services (CMS) Quality Improvement Organization Program (QIO). For more information about Lake Superior QIN, visit www.lsqin.org.

Pictured below from Marlette Regional Hospital is Quality Assurance & Risk Manager Brenda Bolsby, RN, MSN (left) and Clinical Services Director Hilda Hebberd, RN, BSN, MSN.

Pictured below from McKenzie Health System is Director of Nursing Services Patty Schafsnitz, RN (left) and ED Supervisor and Trauma Program Manager Konni Phillips, RN.

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Visitor Restrictions for all MRH-Owned Facilities

We are updating our Visitor Restrictions to the following:

o Emergency Department –
▪ One designated visitor that must remain in the ED the whole time, once the visitor leaves, they will not be permitted to return until the patient is discharged.
▪ Pediatric patients under the age of 17, two healthy parents that must remain at the bedside.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.
▪ Patients presenting with COVID symptoms-No visitors until the COVID test comes back negative. If it comes back positive the patient will continue to have no visitors.

o Surgical Services – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present
o Inpatient, Observation, Swing Bed Patients –
▪ Two visitors per patient at a time that must stay in the patients room the whole time.
▪ Visitors ages 13 – 17 must be accompanied by an adult.
▪ Patients admitted that are COVID positive, No visitors in the COVID rooms.
▪ Extenuating circumstances such as critical care, possible end-of-life-state, will be handled case-by-case.

o Long-Term Care (LTC) – please contact the LTC at 989-635-4400o Hospice – Visitation shall be accommodated, please check in at the Hospice Residence Nurses Station.

o Outpatient Testing – only the patient, unless the patient is under the age of 17, then a parent may accompany
▪ Unless extenuating circumstances require a visitor to be present

o Outpatient Procedure with Sedation – one bed-side visitor that must remain in the patient’s room
▪ Pediatric patients under the age of 17 in any setting are allowed two parents/relatives to be present

o Physician Office Appointments – one visitor accompanying the patient
• ALL allowed visitors must pass health screening prior to visit and are required to wear a mask at all times for the duration of their visit. Visitors that fail to follow this requirement will be asked to leave.
• Visitor accommodations shall be flexible in all care settings for patients with physical or mental disabilities of any kind, including patients who are deaf, hard of hearing and / or blind.
• If more visitors present than are allowed to visit, the excess visitors will be asked to remain in their vehicle.
• All visitors will be required to socially distance themselves from the patient, other visitors and all staff.
We will continue to closely monitor COVID-19 activity in our area along with the surrounding communities and updating patient visitation accordingly and / or as allowed by state and federal regulations.


UPDATED HOSPITAL VISITATION
6.13.2022 @ 12:00 pm
2770 Main Street | Marlette, MI 48453 | 989-635-4000 | marletteregionalhospital.org