Provides service and support of desktop hardware and software, servers and various other computing and communication equipment. Provides a single point of contact for end-users to receive support and maintenance for any hardware/software-related problem for in-house and cloud-based computer systems, hardware, software or peripherals. Troubleshoots problem areas (remotely, in person, via telephone or via email) in a timely and accurate fashion. Performs analysis and diagnose complex desktop related problems for end-users. Recommends/implements corrective solutions. Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related network, hardware and software in order to deliver required desktop service levels.
Full-Time/40 hours per week-Days.
-Â Â Experienced in a Microsoft server environment
-  Working knowledge of Active Directory, Group Policy, Microsoft Exchange, Cisco Call Manager, Cisco Networking, IBM iSeries  / AS400, IBM AIX
-Â Â Able to troubleshoot Windows 7, Cloud-based EMR issues, Printers, Wireless client connectivity, and various other medical devices
-Â Â Excellent customer-facing / user-interaction abilities
-Â Â Willing to work and participate in IT-related projects
-Â Â Effective at multi-tasking
-Â Â Excellent written and oral communication skills
-Â Â Willing to work flexible schedules
-Â Â Able to be on-call on a bi-weekly schedule
It is the mission of Marlette Regional Hospital to continuously improve the quality of health in the communities we serve.
The vision of Marlette Regional Hospital is to build lifelong relationships that promote healthier, more productive lives and lifestyles.
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